Privacy and cookie statement


Vanboxtel respects the privacy of website visitors. We ensure that the personal information provided by you is treated as confidential. The personal information is processed in accordance with the requirements set by the Personal Data Protection Act.

In general, this privacy statement applies to all consumer information collected or used by Vanboxtel. This also includes information from websites for commercial use managed by Vanboxtel and offline collections of personal information for commercial use managed by Vanboxtel.

Personal information

The provision of personal, recognisable data allows us the opportunity of offering a number of benefits. This makes it easier to:

  • request specific information;
  • use our online support system as a customer;
  • use our online documentation system as a customer;

Moreover, it allows to do market research in order to develop better products and improve our customer service and website. You can provide your personal information, for instance, by filling in a contact form.

Click behaviour and visitor data

Our website tracks general visitor data. In this context, the IP address of your company, a user name, the time of request and the data a visitor’s browser sends can be registered and used for statistical analyses of browsing and click behaviour on our website. Moreover, we use it to optimise the functionality of our website. We try to anonymise these data as much as possible. We do not provide these data to third parties and make sure that the data are erased after a specific period of time.

Provision of data

Vanboxtel will not provide your data to third parties outside of Vanboxtel, unless Vanboxtel is obliged by law to pass personal information on to authorised bodies.

What is a cookie?

This website uses cookies. A cookie is a simple, small file that is sent along with pages of this website (and/or Flash applications) and is stored by your browser on your computer’s hard drive. The information stored in this file can be sent back to our servers upon a next visit.

Use of session cookies

With the help of a session cookie, we can see which parts of the website you viewed during this visit. This allows us to tune our service to the browsing behaviour of our visitors as much as possible. These cookies will be deleted automatically as soon as you close your browser.
We request a one-time permission to store cookies. If you give permission, a functional cookie (cookie permission) is stored containing the choice you made. This cookie will be stored for a period of one year, expect if it is removed manually.
If you do not give permission for storing cookies, two cookies will remain: the session cookie and the permission cookie. If you do give permission, then Google Analytics cookies will be added.

Google Analytics

Through our website, a cookie from the American company Google as part of the Analytics service is stored on your computer. We use Google Analytics to keep track of how visitors are using the website and to receive reports on this. Google can provide this information to third parties if Google is obliged to do so by law or in so far as third parties process the information on behalf of Google. We have no influence on this. We did permit Google to use the obtained Analytics data for other Google services.
The information collected by Google is anonymised as much as possible. We requested Google to mask your IP address and have entered into a processor’s agreement with Google.

Data protection

Vanboxtel takes the protection of your data seriously and has taken fitting measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. We use different safe techniques to protect these data, including safe servers, firewalls and data encryption.

Right of inspection and correction or deletion of data

You have the right to ask for inspection and correction or deletion of your data. To do so, please use our contact form. In order to prevent abuse, we can ask you to provide adequate identification. If it involves inspection of personal data linked to a cookie, then you must send a copy of the cookie in question as well. You can find it in your browser settings.

Enabling and disabling and deletion of cookies

More information on enabling and disabling and deletion of cookies can be found in the instructions and/or with the help of your browser’s Help function.

More information on cookies?

You can find more information on cookies on the following websites:
Consumers’ Association: What are cookies?
Consumers’ Association: What do cookies do?
Consumers’ Association: Deleting cookies
Consumers’ Association: Disabling cookies

Changes in the privacy statement

Vanboxtel reserves the right to change this privacy statement at all times. We recommend that you regularly check this privacy statement so that you are informed of any changes and know how your personal data can be used at all times. The current privacy statement was edited on 1 April 2017. 
If you have any questions or comments, please contact us via the contact form.

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