Delta Wines

SaaS, Voice picking and EMCS: Delta Wines has an entirely new WMS

With an annual volume of more than 75 million bottles, Delta Wines is the largest wine wholesaler in the Benelux. The company has been relying on Vanboxtel’s warehouse management system for its logistical needs. We updated the entire system. Software as a Service, voice picking and automatic excise duty payments, all fully compliant with the latest security requirements: Delta Wines is ready for the future.

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Relevant solutions with this client case


Saving up to 30% of your costs is just one of the benefits of using Vanboxtel’s voice-controlled order-picking solution. There is a reason why more than 5,000 warehouse employees use our voice solutions on a daily basis. Over the last twenty years, we have gone all-in on the development of this technology. For example, using artificial intelligence (AI) results in optimal speech recognition. New order pickers do not require any training; they can be sent out onto the work floor with a headset or voice vest immediately.


The smart automation of your goods flow leads to greater efficiency, higher quality and lower costs. The Vanboxtel Warehouse Management System (Vanboxtel-WMS) is clear evidence of that. Using the SaaS WMS in combination with fully integrated warehouse assets, we offer all the necessary services needed for your logistics process. Thanks to the complete service, you are guaranteed continuity in you logistics operation.

Support / service

Logistics processes run day and night. That is why Vanboxtel is always available for support 24 hours a day, 7 days a week. A comforting thought.

Excise and Customs

As a logistics service provider or retailer dealing in excisable goods, you know that the registration and payment of excise duties is a complex and time-consuming process. Good news: Vanboxtel’s Warehouse Management System (WMS) can handle excise payments and declarations for you. With the help of tracking & tracing, the WMS has insight into all your logistical streams, transactions and incoming and outgoing goods.

Walking through the warehouse with a headset on

In addition to using software that runs entirely in the cloud, the order-picking process has also been radically overhauled. “Our people now use voice-picking technology. They wear a headset as they traverse the warehouse and a voice tells them exactly where to go,” says warehouse manager Cor Stuut. “We are already seeing results! The quality and speed have both gone up. Another important benefit is that replacing scanners and paperwork with headsets leaves our order pickers’ hands free, which is very useful when handling wine bottles.”

Manual declarations are a thing of the past

Automatic excise duty payments also save a whole lot of time and manual labour. Whereas drivers used to arrive at Delta Wines’ gate with a thick sheaf of paperwork and customs declarations had to be filled out by hand, now all it takes is a single waybill. Incoming and outgoing goods are automatically linked to the Tax and Customs Administration’s Excise Movement and Control System (EMCS).

24/7 service

“The collaboration with Vanboxtel and the implementation both went exceptionally well,” Marcel says. “Our consultant at Vanboxtel was a great help and they were there for us at every critical moment, e.g. during testing. Of course, we continue to rely on Vanboxtel’s 24/7 service. No matter how efficiently everything has been automated, we are still a wholesaler, not an IT company.”

Want to know more about the used services?

Want to know more about this case and the services that are offered? Feel free to contact us., we will answer your questions as soon as possible.


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